If you're trying to check a critical email and AOL Mail suddenly crashes, there are few things more aggravating than that. Recurring crashes can completely interrupt your workflow, whether you're in the middle of writing a message, opening an attachment, or even just signing in.

Despite AOL Mail's long history of reliability, the platform is nonetheless susceptible to the inevitable glitches that affect every digital tool. On the plus side, you can find a solution, and you're not the only one. This tutorial will show you the probable causes of AOL Mail crashing and provide easy-to-follow instructions to resolve the problem.

Causes Behind AOL Mail Keeping Crashing

We need to know what causes AOL Mail to crash before we can fix it. Finding the root of the problem will allow you to implement a solution that works.

Below, we have listed the most common reasons behind the AOL Mail keeps crashing error:

1. Your Browser Is Out of Date or Broken: When you use an old or corrupted browser, AOL Mail can crash. Using email platforms on older browsers that do not support new web apps can be a challenge.

2. Broken Add-Ons or Extensions for Your Browser: Ad blockers and script blockers are extensions that could cause issues with the AOL Mail interface. Unexpected site freezing or crashes could occur if they disable necessary scripts or cookies.

3. Cache and Cookie Overload: Pages may not load properly if your cache is full or out of date. When loading the inbox, AOL Mail could crash if the browser tries to use corrupted cached data.

4. Slow or Interrupted Internet Connection: The correct loading of AOL Mail may be hindered by an inadequate internet connection. Your device may constantly disconnect, which could cause AOL Mail to crash while you're using it.

5. Issues with AOL's Servers: Occasionally, the problem isn't on your end. Experiencing frequent crashes or delayed loading times? It could be because AOL servers are offline or experiencing service outages.

6. Issues with the Device: Having insufficient RAM, out-of-date software, or spyware on your device can cause AOL Mail to crash whenever you try to open or navigate between emails.

Ways to Fix the AOL Mail Keeps Crashing Issue

Now that you know the problem, you can start working on a solution. Listed here are the best solutions, along with simple instructions for each, that have been found to fix AOL Mail and get it functioning correctly once more.

Solution 1. Try Clearing Your Browser's Cache and Cookies

To make pages load faster, browsers save temporary files in the cache. However, if these files become corrupt or accumulate, AOL Mail may crash. Often, clearing them resolves the problem.

1. Get your preferred web browser up and running.

2. Find the settings menu in your browser.

3. Go to the Privacy or History part.

4. Select either Clear browsing data or Clear cache and cookies for your browser.

5. To access cached images and files, go to Cookies and mark the box.

6. It is recommended to select "All time" as the time range.

7. To open AOL Mail again, click Clear Data and then restart your browser.

Solution 2: Disabling Extensions That Cause Problems

Some add-ons for web browsers make it impossible for AOL Mail to load. If you're experiencing frequent crashes, try disabling or uninstalling them.

1. Find the Extensions or Add-Ons option in your browser's menu.

2. Take a look at every browser extension that is currently active.

3. Before anything else, make sure no extensions are blocking ads, scripts, or unknown sources.

4. Reload AOL Mail after disabling each extension to see if it works.

5. Consider uninstalling the extension if the site functions properly after disabling it.

6. To ensure that the changes take effect, restart the browser.

7. If necessary, re-enable just the extensions that you have complete faith in.

Solution 3. Try Using a Newer Browser or Updating Your Current One

Repeated crashes are possible with AOL Mail if you're using an outdated or incompatible browser. Updating the browser ensures improved security and performance.

1. Start up your web browser and go to the Settings or About bar.

2. Verify if there are any accessible updates (the majority of browsers update themselves).

3. When prompted, select Install Update to begin downloading any available updates.

4. To finish the update, you will need to restart your browser.

5. Launch AOL Mail once more and see if the crash problem continues to occur.

6. If you are still experiencing issues, try switching to a different browser.

7. To verify the enhanced performance, sign in to your AOL account using the updated browser.

Solution 4: Verify Internet Access

When your internet connection is sluggish or unpredictable, AOL Mail might freeze up. Maintaining a constant and error-free connection is crucial for webmail services.

1. Use any online speed test tool to check your internet speed.

2. To fix sluggish connections, try rebooting your wireless router or modem.

3. If your Wi-Fi signal is weak, try moving closer to the source.

4. Turn off any other gadgets that are using up your bandwidth.

5. Take a look at AOL Mail on a different device to determine if the problem still remains.

6. If you can, change to an Ethernet cable for your connection.

7. If you continue to experience connection issues, please contact your internet service provider.

Solution 5. Try Resetting Your Browser to Factory Settings

There might be a problem with your browser's configuration if the previous steps don't resolve the issue. Resetting to the default can fix deeper problems that cause AOL Mail to crash.

1. Navigate to the preferences menu on your web browser.

2. You can find the reset settings and restore defaults further down the page.

3. Select the option to clear all configuration data.

4. Press the reset button when asked, and once you've reset your browser, restart it.

5. Launch AOL Mail again and sign in.

6. Try loading the inbox, accessing messages, or creating an email to confirm the crash's resolution.

Conclusion

AOL Mail crashes can significantly disrupt your day, but fortunately, once you identify the cause, resolving it usually becomes a simple task. There is an effortless fix for every issue, be it slow internet, outdated browser settings, corrupted cache files, or problematic extensions. Quickly restore normal operation to your AOL Mail and safeguard it from future crashes by following the instructions provided in this article.

Avoiding problems in the future is as simple as making it a habit to periodically clean your cache, keep your internet connection stable, and upgrade your browser. If these solutions don't work, you must dial the AOL tech support number for further assistance with troubleshooting. A steady inbox is within reach with the correct strategy.